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SMI - GERAL Q4 2025
+3.25 % 370.88
=
INCOME RETURN
+2.22 % +
APPRECIATION RETURN
+1.03 %
USD / MXN
0.00 % 17.35
GDP (Quarterly, Millions)
-1.24 % 29,325,765.23 PTS
CPI
0.00 % 4.45 PTS
Reference Rate
0.00 % 6.50 PTS
Closing IPC
0.00 % 68,587.74 PTS
UDIs
0.00 % 8.84 PTS

Retail Giants in Crisis: The Fight for Survival in Mexico’s Shopping Malls

  • For decades, major brands dominated Mexico’s shopping malls, seemingly untouchable. Now, some are on shaky ground, others have been rescued at the last minute, and many are struggling to stay afloat as the retail industry pushes them into uncertain territory. Between financial crises, restructuring efforts, and outdated business models, the sector is undergoing a harsh correction. What went wrong? Which brands still have a chance? And most importantly, what does this reveal about the future of retail in Mexico?

Sal Melilli leads Hooters globally. The restaurant chain is preparing to file for bankruptcy in the United States. Photo: SiiLA.
Sal Melilli leads Hooters globally. The restaurant chain is preparing to file for bankruptcy in the United States. Photo: SiiLA.
By: SiiLA News
03/06/2025

The fall of an empire rarely happens overnight. It begins as a slow drip, an unnoticed fracture that spreads—until it finally bursts, leaving behind the ruins of what once seemed indestructible. And so, amid glowing storefronts and flickering lights clinging to nostalgia in the corridors of Mexico's shopping malls, a battle unfolds between past grandeur and an unsteady future. Elektra, Express Inc., Forever 21, Hooters, Pizza Hut, RadioShack and Sears, once symbols of retail stability, now bear cracks beneath their polished floors and meticulously arranged displays. Some teeter on the brink of uncertainty, others have been rescued at the last moment, and many remain standing without knowing for how much longer.

According to company data and research from SiiLA, these seven brands operate nearly 2,000 retail locations, at least five offices, and over nine distribution centers and manufacturing facilities across Mexico, totaling more than 1.8 million square meters. They are integral to the country's commercial ecosystem, yet not all are moving forward at the same pace.

Elektra and RadioShack have faced significant financial difficulties in Mexico, while Pizza Hut and Sears have been bailed out by their parent companies or franchisees. Meanwhile, Express Inc., Forever 21, and Hooters continue operating with apparent stability, though under the looming shadow of global crises.

The challenges and strategic adjustments are evident. RadioShack has closed half of its stores in Mexico over the past decade, struggling to remain relevant with the backing of Office Depot—Grupo Gigante's subsidiary, which acquired the brand in 2015—as e-commerce increasingly pushes it out of the market. And Elektra reported net losses exceeding $682 million in 2024, a hit that resonates across its financial statements despite revenue growth.

At the same time, Sears—rescued by Grupo Sanborns after its U.S. parent company filed for bankruptcy in 2018—does not appear to be in immediate crisis but is undergoing a strategic retreat. This is evident in its gradual closure of stores, including its iconic location in Plaza Fiesta San Agustín in Monterrey. Pizza Hut, managed in Mexico by Food Delivery Brands, is going through a global restructuring after accumulating massive debt and pulling out of the Chilean market, although its local operations remain strong. Meanwhile, Forever 21, acquired by Authentic Brands Group following its 2019 bankruptcy, continues to operate in Mexico amid uncertainty over a potential second bankruptcy in the U.S.

Express Inc. faces an even more precarious situation, having filed for bankruptcy in April 2024 and announcing the closure of over 100 stores. In Mexico, its locations remain open, though their long-term stability is far from guaranteed. Simultaneously, Hooters is considering filing for Chapter 11 bankruptcy in the U.S. after shutting down dozens of locations. However, its Mexican franchise, operated by Grupo Dival, insists its business will continue as usual.

The downfall of these brands was not an accident—it was the result of strategies trapped in their own past success: aggressive expansions without proper sustainability assessments, reliance on a consumer base that no longer exists, and a slow response to rapidly changing shopping habits. When the retail crisis of 2020 and 2021 hit, it merely accelerated the collapse of models already weakened by poor investment decisions, lack of vision, and an industry that underestimated the rise of e-commerce, the fatigue of traditional retail formats, and a market where experience now outweighs physical presence.

These cases prove that no brand is too big to fail and that inertia is a death sentence in retail. In fact, according to SiiLA Market Analytics, one in ten retailers has exited the most significant shopping centers in Mexico over the past five years, leading to the disappearance or relocation of more than 1,700 brands.

Retail is evolving, and understanding these shifts is essential for staying ahead of the curve. Learn more about the key players in Mexico's commercial real estate sector on SiiLA REsource or contact us at contacto@siila.com.mx.

Latam
Mexico
National
Retail
Market Analytics
Retail And E-Commerce

ABOUT SiiLA

Founded in 2015, SiiLA is the industry leading REsource for comprehensive commercial real estate market insights, news and events across Latin America. The SiiLA suite of innovative products drive greater accuracy, efficiency, and strategic advantages for top players in the commercial real estate industry.

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