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SMI - GERAL Q4 2025
+3.25 % 370.88
=
INCOME RETURN
+2.22 % +
APPRECIATION RETURN
+1.03 %
USD / MXN
0.00 % 17.35
GDP (Quarterly, Millions)
-1.24 % 29,325,765.23 PTS
CPI
0.00 % 4.45 PTS
Reference Rate
0.00 % 6.50 PTS
Closing IPC
-1.78 % 67,976.50 PTS
UDIs
0.00 % 8.84 PTS

Salesforce and Other Tech Giants Are Downsizing Offices Globally But Are Betting on Mexico City. Why?

  • Salesforce is reshaping its global footprint, and Mexico City plays a crucial role. The cloud software giant, specializing in customer management and artificial intelligence, is expanding operations in Polanco while reducing office space in other markets. Lower costs, a growing talent pool, and proximity to North America have turned Mexico’s capital into a strategic hub for the tech industry. This isn’t an isolated move—it’s part of a broader shift. How will this transform the city, and which companies will follow suit?

Hugo E. Freytes leads Salesforce in Mexico. Photo: SiiLA.
Hugo E. Freytes leads Salesforce in Mexico. Photo: SiiLA.
By: SiiLA News
01/28/2025

Salesforce's iconic blue cloud logo recently appeared across five of Miyana's Torre II floors in Polanco. It's more than just branding. In the office market, the arrival of a company like this doesn't just mean occupied square footage—it signals change. When tech firms move in, the future accelerates, and the market is never the same. Salesforce has sent a clear message: the sector is back.

But behind this expansion lies a more complex recalibration. After years of rapid growth followed by abrupt cutbacks, the tech industry is redefining its strategy—and Mexico is becoming a key piece of that puzzle.

The shift began during the pandemic when the surge in remote work and digitalization fueled a boom in the tech industry. Companies like Salesforce, Amazon, and Meta went on hiring sprees and aggressively expanded their office footprints.

But that pace wasn't sustainable. By 2022, rising capital costs and declining investment in software and advertising forced tech firms to cut staff and shrink their real estate holdings. Meta, Google, and Microsoft began pulling out of San Francisco, New York, and London offices, leaving millions of square feet vacant in markets that once seemed unshakable.

At the same time, as major tech firms downsized in the U.S. and Europe, Mexico City—previously plagued by economic uncertainty and the rise of remote work—was emerging as a strategic destination. Lower operating costs, geographic proximity, and a time zone aligned with North America, combined with a growing talent pool, positioned the city as a safe haven for the sector.

Salesforce exemplifies this trend. While it cut over 8,700 jobs globally between 2023 and 2024, it expanded its presence in Mexico City by opening a new Global Delivery Center in Miyana's Torre II, spanning over 6,500 square meters. The center, set to increase its workforce by 50% in 2025, will play a key role in its Latin American strategy, providing AI-driven consulting and customer management solutions across the region.

And Salesforce is not an isolated case. The tech sector has strengthened its foothold in Mexico City's office market, now ranking as the fifth-largest occupier with over 330,000 square meters of leased space. While growth has been moderate over the past five years, the sector rebounded in 2024, increasing its footprint by 5% and making it one of the fastest-growing industries in the region, according to SiiLA Market Analytics.

In 2023 alone, tech firms absorbed more than 30,000 square meters of office space, making them the second-largest demand driver, just behind the financial sector, which absorbed just under 32,000 square meters. Combined, these two industries accounted for 27% of the total office demand in Mexico's capital.

This expansion is no coincidence. Over the past five years, the tech sector's share of Mexico City's office absorption has climbed from 8% to 13%, driven primarily by Mexican and U.S. firms, now occupying 68% of the sector's total space.

Tech companies also follow a clear pattern: they prioritize high-end (A+ and A) office spaces, averaging 1,200 square meters per lease, mainly in Polanco, Reforma, and Lomas Palmas—Mexico City's core business districts.

The renewed momentum of the tech industry is stabilizing and redefining the office market in Mexico City. Rising demand for premium office space is tightening vacancies in prime locations and pushing rental prices higher, forcing developers to adapt by offering more flexible, sustainable, and tech-integrated buildings. Meanwhile, the growing dominance of tech firms is shifting the market's composition, with digital industries taking an increasingly prominent role in the city's key corporate corridors.

Ultimately, what's happening in Mexico City isn't just a recovery—it's a corporate power shift. The office market, long dominated by traditional industries, is now being reshaped by the logic of innovation and technology. The companies building the future are taking up space—and changing the game's rules. The real question isn't how many square meters they'll absorb but how they'll transform the city.

For more insights on the commercial real estate market and its trends, visit SiiLA REsource or contact us at contacto@siila.com.mx.

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Mexico
Mexico City
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ABOUT SiiLA

Founded in 2015, SiiLA is the industry leading REsource for comprehensive commercial real estate market insights, news and events across Latin America. The SiiLA suite of innovative products drive greater accuracy, efficiency, and strategic advantages for top players in the commercial real estate industry.

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